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After hours
The message arrives at 9 p.m. Your team sees it at 9 a.m. — long after they've contacted the next business on the list.
AquiluxAquilux builds AI chat receptionists that answer questions and book appointments around the clock — so you never lose a lead after hours.
Most enquiries that go cold were never bad leads — they just reached you at a moment when no one could reply. Here's where it happens.
The message arrives at 9 p.m. Your team sees it at 9 a.m. — long after they've contacted the next business on the list.
When the front desk is on the phone or with a walk-in, new messages wait in line. Some people won't.
Exactly when people finally have time to sort things out — and exactly when there's no one there to answer.
They fill in your contact form and wait. By the time someone replies tomorrow, they've already booked with whoever answered first.
2:14 AM
Someone's worried, or finally ready to book and your website is the first place they try. There's no one at the desk — so the message just waits in an inbox until morning.
By 9 a.m. they've already heard back from whoever answered first. The enquiry, the booking and every visit after it went somewhere else.
It was never a pricing problem or a service problem. Silence lost you that customer.
Hi — can I bring my dog in tomorrow? He hasn't eaten since yesterday and I'm getting worried.
2:14 AM · deliveredNot a clunky chatbot with a script of canned answers. A trained assistant that understands what people ask and gets things done.
Hours, services, pricing, directions, policies — answered instantly from a knowledge base built on your business.
Checks live availability and books, reschedules, or cancels — straight into your calendar, no back-and-forth.
Replies in seconds at 3 a.m., on Sundays and during the lunchtime rush — every single day of the year.
Detects and switches languages automatically, so every customer feels understood from the first message.
Recognises the messages a person should handle and passes them to your team with the full conversation attached.
Trained and guard-railed to sound like you and to say "let me check" instead of inventing an answer.
We do the building. You review and approve. Here's the whole process.
One short call. We gather your services, FAQs, policies and how you like to talk to customers — then turn it into your assistant's brain.
We design the conversations, wire up your calendar and tools and test every path until it handles the real questions cleanly.
It goes live right on your website. We watch the first real conversations and refine — and we're there for changes after.
Look for the chat bubble in the bottom-right corner — that's a live assistant. Ask it anything a customer might. It's the same kind of assistant we'd build for your business.
If your customers book, ask and decide by message, an assistant that never sleeps pays for itself. We lead with one niche and grow from there.
Don't see yours? The system is built to learn a new industry quickly — if your customers book and ask by message, it fits.
It's where we started — and where the assistant earns its keep. Pet owners message at every hour, ask the same handful of questions and need appointments fast. Aquilux handles the routine so your team can stay with the animals.
Every build is quoted to your business. You'll get a clear, fixed price on a call before anything begins — no surprise add-ons.
Everything your front desk needs — built, embedded and maintained.
Aquilux isn't a faceless agency with a sales team in front and contractors behind. The person who designs and builds your assistant is the same person who answers your emails and picks up when something needs changing.
That means no account-manager telephone game, no ticket queue and no one learning your business second-hand. You get one accountable point of contact who actually understands how the system works.
Based in Sibiu, Romania — building for clinics and service businesses that want the polish of a big team and the directness of a single owner.
Victor · Founder, Aquilux
One person who understands your business — and owns the result.
No. It's trained on your tone and your real answers, so it reads like a sharp member of your team — not a canned chatbot. You approve how it sounds before it goes live.
It says so and hands the conversation to a human, with the full context attached. It's guard-railed to never invent prices, policies, or promises.
Not at all. We build it, connect it to your tools and maintain it. Your only job is a short call to tell us about your business and to approve the result.
Usually about two weeks from our first call — sometimes faster for a simple setup. You'll see it working and sign off before it touches a real customer.
Right on your website — a chat widget styled to match your brand. We give you a small snippet of code; whoever looks after your site adds it once and the assistant goes live. Nothing for your visitors to download.
Yes. It's built EU-first, you own your data and we only collect what's needed to answer and book. The privacy details are spelled out on our privacy page.
There's no public price list because every business is different. After a short call you'll get a clear, fixed price — agreed up front, with no surprise add-ons.
Tuning is part of the deal. Send a message and updates to answers, hours, services, or flows get handled — quickly, by the person who built it.
Answering, booking, never clocking out — so the next customer is met in seconds, at any hour.
Book a 20-minute call. We'll look at where enquiries slip through today and show you exactly what your assistant would handle — with a fixed quote, no pressure.